Personalization
Personalized CX: Truth or myth?
However, more audience means an exponential increase in potential boxes to tick. How do you address qualitative demand of such magnitude with an actionable supply stream of CX features?…
Hyper-personalization: More than a buzzword, a winning strategy
Not so long ago, spray-and-pray—deluging customers with as many messages and as frequently as possible—was a common practice. Today, customer acquisition isn’t so easy anymore.…
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The new audience journey in B2B account-based marketing
Rachel Goh Pui Yee
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The new audience journey in B2B account-based marketing
Rachel Goh Pui Yee
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Redefining CX through Modern Messaging Solutions
03 Dec, 2021Meeting new consumer needs and expectations is critical to business success.
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Accelerate digital led growth with martech - recipe for success
19 Mar, 2021According to Deloitte digital report, Customer Experience is the top most priority for business
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Achieving omnichannel marketing success: The key Ingredients
10 Nov, 2020According to Omnichannel Research Report India, more than two in five Indian marketers have set
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Discovering and uncovering your customer at home: Where data meets customer engagement
29 Oct, 2020Agile marketing is more than just a buzzword these days – it’s the new standard. The success of
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Enhancing customer experience in Insurance: Best practices, initiatives and industry use cases
22 Oct, 2020Excellent customer service and experience are key in the insurance industry.
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