Get the help you need through our Customer Assist portal, email, and more. Access different levels of support services to answer your queries, optimize campaign operations, and improve platform performance at the server, database, or infrastructure level.Explore the three types of support we offer
Self-learning through guides, manuals, videos, other online resources, and FAQs
Help-desk support for clarifications, authentication, and system access issues
Trouble-shooting help from engineers on platform, infrastructure, connectivity, or system server issues
When circumstances require additional support—for large-scale campaigns during peak seasons for instance—RESUL experts stand ready to implement module modifications, reconfigure data integrations, and roll out custom platform enhancements based on your special requirements.
Turn to premier support when you require especially expedited assistance, dedicated service, and faster response time.