Next-best experience management

Elevate audience engagement and power top-line growth with optimized actions, offers, content, and product recommendations.

See how Resulticks advanced, integrated capabilities deliver heigher-level customer engagement.

Next-best action

Unlock the who, what, when, where, and how of optimized omnichannel audience engagement.

Key features

Orchestrate individualized, multidimensional audience journeys

Orchestrate individualized, multidimensional audience journeys

Resulticks’ multidimensional campaign capability maximizes engagement and conversion by dynamically orchestrating audience journeys across the most relevant sets of touch points based on individual responses and propensities.

Contextualize omnichannel engagement in real time

The omnichannel rules engine processes complex events across data sources and channels and identifies and prioritizes communication rules for execution at scale and with unparalleled speed to contextualize engagement based on audience behavior, relevant conditions, and much more.

Contextualize omnichannel engagement in real time
Unlock AI-powered orchestration

Unlock AI-powered orchestration

With the AI-powered orchestration, you can automatically create entire omnichannel journeys and target segments based on past performance, key occasions, benchmarks, campaign goals, individual preferences, and more. Resulticks’ algorithms continuously improve ROI with data harnessed from all touch points, campaigns, and communications.

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Next-best content

Deliver individualized content at every step of each audience member's omnichannel journeys from awareness to conversion to loyalty and beyond.

Key features

Use Resulticks’ content library to upload and manage diverse content types on one interface. Bring together diverse content from your CMS, DAM, and PIM systems through seamless API integration. Tweak the metatags that Resulticks automatically detects for your assets upon upload, if needed.

Resulticks’ DelphAI engine analyzes your audience’s individual content consumption patterns, interest profiles, behavior, personas, propensities, and more to deliver personalized content recommendations at the right place and time. Dynamically recommend content groups to engage and move them toward conversion—one asset at a time.

Pinpoint your audience’s drop-off points from their content consumption journeys. Consolidate relevant insights from all your data sources and channels to enable contextual content retargeting that advances the goals of your omnichannel marketing efforts—all in real time.

Easily include relevant content groups in your omnichannel marketing campaigns and embed them in a wide range of touch points to engage your audiences seamlessly, wherever and whenever.

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Next-best offer

Boost conversions by delivering the best offers to your audience at the right time and place based on past behavior and real-time insights.

Key features

Create and manage offers with ease

Create and manage offers with ease

Easily integrate existing offers from your systems with Resulticks, or use our intuitive interface to create new offers with ease.

In addition to defining their volume, format, and duration, associate your offers with different campaigns, media, product types, and specific attributes to make them even more contextual and individually relevant.

Deliver segment-of-one offers

new and returning individuals based on their locations, propensities, look-alike profiles, past behavior, and more.

Deliver segment-of-one offers
Retarget offers at multiple levels

Retarget offers at multiple levels

With cascading offers, Resulticks’ DelphAI engine assesses your audience’s individual responses to initial offers and retargets them with progressively more valuable alternatives delivered them through the most effective channels—boosting engagement and conversion, one level at a time.

Enable segment-of-one attribution

Resulticks can generate tailored offers for your audience at the individual level. These offer codes make attributing conversions easy, online or offline, at the segment-of-one level and deliver more accurate insights on offer ROI.

Enable segment-of-one attribution
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Next-best product

Accelerate sales and revenue growth with individualized product recommendations.

Key features

Resulticks gives you the flexibility to accommodate rule-based recommendation models through API integration and to incorporate existing product catalogues into campaign communications.

Easily include relevant product recommendations in omnichannel marketing campaigns and embed them in multiple touch points to engage your audience, wherever and whenever.

Resulticks’ look-alike targeting capability examines your database to create an audience similar to your target segment, maximizes reach, and boosts potential conversions.

Align the delivery of product recommendations with each audience member’s channel, time, and content propensities to help you achieve optimal engagement and conversion.

To avoid repetition, Resulticks also automatically stops showing recommendations to your audience members once they purchase the products.

Resulticks’ AI-powered, next-best engine contextualizes every product you recommend in real time. It examines your product catalogue and diverse attributes such as campaign type, share of wallet, purchase pattern, propensities, real-time behavior, location, and more to deliver individually relevant recommendations.

Once embedded in your communications, the dynamic Resulticks Smart Link helps direct audience members to tailored endpoints that display individualized product recommendations.

Product recommendations become more optimized by Resulticks AI and machine learning with every interaction. Analysis of your audience’s responses to previous recommendations continuously improves future recommendations and outcomes.

Engage audiences more deeply with Resulticks' next-best experience management.

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Blog Six proven ways to individualize audience engagement with AI Learn more
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Whitepaper Next-best offer Learn more
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As of June 15, 2020, Resulticks has an overall rating of 4.9 out of 5 in the multichannel marketing hubs market, based on 17 reviews. The Gartner Peer Insights logo is a trademark and service mark of Gartner, Inc, and/or its affiliates and is used here in with permission. All rights reserved.