RESUL's account management services helps you kickstart your omnichannel marketing journey with the platform right from introduction to training to customizing your platform requirements with changing business needs.
We provide detailed platform introduction to your business teams
Support your internal communication programs to ensure awareness
Deliver customized training to your team on the platform’s capabilities and ensure complete understanding
Identify and strategically address the specific pain points of your various teams and business units
Communicate your custom platform requirements to the product team
Update product enhancement information and suggest best practice recommendations
In-depth performance reviews from your account management team on a daily, monthly, and quarterly basis augment your own monitoring and assessment activities. These reviews can deepen insights on all campaign outcomes, challenges encountered, milestones achieved, the impact of RESUL across business units, and the best steps forward.
Continuous improvement is the hallmark of the RESUL experience. Your dedicated account manager constantly gathers feedback on your experience, tracks the status of support requests, clarifies queries from your team, monitors implementation of customized features, and identifies solutions to enhance functionality and outcomes.
To accelerate and sustain growth, your RESUL's account management team can help map out a pathway for realizing the platform’s full potential for outcome-driven, omnichannel marketing transformation. You will access a customized strategic plan for adopting new functionalities, exploring alternative channels, and developing campaigns and use cases specific to your industry, marketplace, and business goals.
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