Without a unified view of customer data across all channels, including online, offline, and social media, it is virtually impossible. The root cause is easily identified: data that is siloed and hard to access.…
In the current era of big data analytics, how much data is too big? Companies collect a vast array of data sets on the road to customer engagement. What about the collected data that falls by the wayside?…
In honor of this special day, we spoke with Dakshen Ram, Co-Founder and Chief Innovation and Product officer, and Mani Gopalaratnam, our CEO and CTO to talk about our accomplishments thus far.…