Travel & Hospitality

You've enabled and empowered travelers with a wealth of information and access.

Travel

Keep your hyper-connected customers happily engaged with omnichannel experiences.

Arguably, no industry has more hyper-connected, socially empowered consumers than travel and hospitality.

  • They use any number of devices and channels to research, plan, and book travel, dining, and entertainment.
  • They have virtually unlimited opportunities to rate, review, and recommend their experiences.

The upside? You have the potential to access enormous amounts of data about consumers’ preferences and spending patterns. The downside? Disgruntled customers have a global platform to vent and influence others. The solution: Resulticks omnichannel marketing automation.

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  • Engage your customers at the moment of greatest impact.

    Resulticks’ data analytics and real-time reporting enable you to:

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    Leverage your treasure trove of past and current customer information to tailor your messaging directly to the individual traveler’s immediate needs

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    Respond with customized messaging, recommendations, and offers based on past behaviors and how they’re interacting with your brand at the moment

  • Create rewarding one-on-one interactions.

    Dynamic campaign creation capabilities expand your options for delivering the most compelling message to the individual customer across every relevant channel:

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    Promoting a specially tailored offer

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    Focusing attention on upsell options or encouraging a repeat booking

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    Inviting customers to enjoy the rewards of your loyalty program

    With Resulticks, you can time your messaging for maxim impact at the right moment and deliver it through the right channel.

  • Leverage brand loyalty to fuel growth and ROI.

    Resulticks data-driven 360° audience analytics lets you see your customers and prospects in an entirely new light—their wants and needs, how they behave, and who they influence. You can use that insight to:

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    Tailor communication and interactions

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    Stimulate repeat business

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    Secure brand loyalty and positive reviews

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    Influence others through social media

    For maximum impact, you can tap into Resulticks’ full range of services, including creative execution, to create a dynamic extension of your in-house capabilities.