Hear your audience voice or sentiment through reliable, powerful listening tools.
Monitor online audience sentiment in multiple languages about your brand, brand ambassadors, products, and services using specific location, industry relevant terminologies, and keyword attributes.
Use the insights gained to improve your products, customer service, and other dimensions of reputation.
Track social mentions constantly with instant email alerts whenever your brand or business is mentioned in social media. Choose alerts for individual profiles or for multiple profiles in a single email, and share alerts with others.
Know about negative sentiments ASAP.
Change the status of a sentiment—positive, negative, or neutral.