Over 170 senior marketers and technologists, primarily from Indonesia’ telecommunications industry, gathered at JW Marriott Hotel Jakarta for CX Summit 2019, an exclusive event organized by Metranet, part of Telkom Indonesia to offer the country’s future-forward brands and business leaders the latest insights on realizing customer experience transformations.
Saurabh Pandit, Regional Sales Director, APAC, shared his insights with the event’s attendees in a session titled, “Real-time marketing: Transforming customer experience.” Citing innovative use cases and success stories from major brands in India and beyond, he explored how real-time marketing entails a shift towards leveraging unified data to orchestrate, analyze, and optimize omnichannel audience engagement in real time, at the individual level, and across touchpoints.
“This was more than an opportunity to share Resulticks’ vision for real-time marketing and our work in realizing its benefits for a variety of clients,“ noted Pandit. ”Businesses in Indonesia and across the region are rapidly realizing that it takes new technology, approaches, processes, and talents to deliver customer experiences that truly push their business growth to new heights.”
Resulticks also showcased its solution at the event, drawing considerable interest with its true omnichannel coverage, intuitive UI, real-time engagement capabilities, robust audience data management foundation, unique hybrid deployment option, and accommodation of B2B2B/B2B2C marketing needs.
Resulticks is a real-time, big data-driven marketing cloud solution built from the ground up by experts in marketing, technology, and business strategy to deliver top-line growth. Outcome-focused and enabled by the world’s first customer data blockchain, Resulticks equips brands to make a transformational leap to true omnichannel engagement. With its AI-powered, customer-centric approach and attribution at the segment-of-one level, Resulticks is changing how brands worldwide reach, acquire, and retain satisfied customers.