Exclusive webinar

Enhancing customer experience in Insurance:

Best practices, initiatives and industry use cases

Please fill-in the details to watch the webinar

*Enter valid first name
*Enter valid last name
*Enter valid email Id
*Enter valid mobile number
*Enter valid company name
*Select country
*Select job title
*Select industry
*Select purpose of contact
*Required
*Required
https://resulticks.wistia.com/medias/b78pcaq2rc

Excellent customer service and experience are key in the insurance industry.

With consumers becoming more digitally savvy by the day, they expect providers to understand their unique needs and deliver seamless omnichannel customer experiences across the lifecycle—from discovery to onboarding to claims, renewal, and beyond.

    The key discussion points and takeaways will be:

    • Insights on managing evolving customer experience
    • Major current challenges in customer experience
    • Role of technology in delivering customer experience
    • Best practices for realizing omnichannel engagement

    Speakers
    Benedict Hayes (Moderator)
    view-icon

    Benedict Hayes (Moderator)

    Executive Director & Partner,
    Ethinos Digital Marketing

    Benedict Hayes (Moderator)

    Benedict Hayes (Moderator)

    Executive Director & Partner,
    Ethinos Digital Marketing

    Benedict is a digital marketing leader with more than 18 years of experience in running digital businesses that deliver digital services, strategy and consultancy. His expertise is in digital strategy, search engine optimization, design, UX and more.

    Balachander Sekhar
    view-icon

    Balachander Sekhar

    Co-founder,
    Renewbuy

    Balachander Sekhar

    Balachander Sekhar

    Co-founder,
    Renewbuy

    Bala has 18 years of experience in leadership and business roles in FMCG, banking, insurance. He is successful in setting up new business from scratch in 2 different organizations. Driven by innovation and catching trends early and currently looking at technology-based business model that seeks to redefine insurance selling in India.

    Rupinderjit Singh
    view-icon

    Rupinderjit Singh

    Head – Digital Sales,
    Care Health Insurance

    Rupinderjit Singh

    Rupinderjit Singh

    Head – Digital Sales,
    Care Health Insurance

    Rupinder has 12+ years of experience in the insurance industry with business roles spanning across product management, digital marketing, customer experience (UI/UX designing), business strategy and distribution field.

    Vaibhav Kumar
    view-icon

    Vaibhav Kumar

    Vice President & Head – Ecommerce & Digital Marketing,
    Max Life Insurance

    Vaibhav Kumar

    Vaibhav Kumar

    Vice President & Head – Ecommerce & Digital Marketing,
    Max Life Insurance

    Vaibhav is a Digital Evangelist and a Life Insurance Professional with over eleven years of experience & expertise across Digital Marketing, E-commerce, New Product Development, incubating new business lines, Re-defining customer journeys, Digital Strategy & Transformation. He was selected among the Pan India Super 30 CMO Honor Role by IAMAI and 100 Smartest Digital Marketing Leaders by World Marketing Congress.

    Mani Gopalaratnam
    view-icon

    Mani Gopalaratnam

    Chief Technology Officer,
    Resulticks

    Mani Gopalaratnam

    Mani Gopalaratnam

    Chief Technology Officer,
    Resulticks

    With more than three decades of experience in the technology and Innovation space, Mani has demonstrated his expertise in IoT, predictive modeling, and big data solutions across a broad spectrum of industries including insurance, banking, capital markets, telecommunications and more. As Resulticks’ Chief Technology Officer, he is instrumental in the design of the solution's architecture, implementation approaches to market and application within client business environments.

    Unlock powerful audience and marketing insights with Resulticks

    Learn more
    arrow
    White Paper Discover the Fantastic Five of customer engagement Learn more
    arrow
    Blog The case of audience identity resolution in Insurance Learn more
    gartner-logo
    As of June 15, 2020, Resulticks has an overall rating of 4.9 out of 5 in the multichannel marketing hubs market, based on 17 reviews. The Gartner Peer Insights logo is a trademark and service mark of Gartner, Inc, and/or its affiliates and is used here in with permission. All rights reserved.